• Return policy

Return policy

  1. Please note that House of Art may not take back the products which were the subject of an order (only in stock items can be returned).
  2. Returns are at the expense of the customer, in their original condition and complete, no later than 14 days from the day of receipt of the order.
  3. House of Art goods returned incomplete, altered, damaged and/or soiled by the customer will not be refunded.
  4. Under respect the deadline and the above mentioned terms and conditions, House of Art will refund (excluding costs of delivery) the customer within 14 days.
  5. If the delivery of the order was subject to a free delivery, compensation of free flat fee delivery of 10% of the amount of the order will be used to cover the costs of delivery initially paid by House of Art.
  6. Products are to be returned to the following address: House of Art, Outre-Cour 120, B-4651 Herve-Battice (Belgium).
  7. For countries outside the European Union, please contact us in order to avoid customs charges when returning an order.